Submit a return request

To submit a return request:

You can submit a return request depending on the shipping carrier used for your order:

Aramex

  1. Scan the code on your order invoice.
  2. Fill in the required information and select a refund to your bank account.
  3. Drop off the shipment at the nearest Aramex branch within the specified return period, with the return label attached.

RedBox

Contact our Customer Service team via WhatsApp, and they will assist you with the return process.