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Which products can be returned?

• Within 7 days of order processing and shipping 
• Products must be in original condition 
• It's unworn, unwashed, and has no traces of makeup on it.
• It must be in its original packaging and all labels and price tags must not have been removed

•  Free & Clearance Products & Accessories Clearance items Only items and colors shown are available Liquidation products are non-returnable and exchangeable only. These products cannot be exchanged or returned through the branches

Is there any charge for returning an order? There is no charge for returning an order Shipping is non-refundable

• How can I exchange my order? If you wish to exchange your order, you can: (Submit a return request) via the website and once the items to be exchanged arrive at our office in Jeddah, a code will be sent to your email address to be used in your next order.
• How can I make a return request? Click here
• How long will it take for a refund? After receiving the product and confirming that all the conditions for returning the product mentioned above are met, you will be notified. If your request is approved, the amount will be credited to your account within 3